Box Condition Policy

Mecha Warehouse strives to provide every product we sell in the best possible condition.  We care about our customers and how they receive products from us.  While our goal is to achieve the ideal: every kit we sell both leaving Mecha Warehouse and arriving on your doorstep in "Mint" condition, this is unfortunately somewhat impractical, especially while offering extremely competitive prices.

To be clear, all kits sold on mechawarehouse.com will meet the following standard:

  • ALLOWED: Small creases, dents and bulges, so long as they don't affect box integrity.
  • DISALLOWED: Large creases, dents or bulges.  Any damage impacting the integrity of the box, or compromising it's ability to protect the kit inside (i.e. no tears, deep indents, or any damage that deforms the shape of the box)

COLLECTORS: Should you be looking for MINT condition, we are happy to do our best to oblige your request, especially as many of our kits do leave the warehouse in this condition.  Please note this request in the notes field (as well as instructions on how to handle the situation where we might not have MINT condition kits in stock) and/or reach out prior to placing your order.